Have a plumbing question? You are in the right place. Courtesy Plumbing has been serving homeowners and businesses in Covina and the San Gabriel Valley since 1970, and in that time we have heard just about every question a homeowner can ask. Below you will find answers to the most common questions about our services, from water heaters and repiping to sewer cleaning and emergency repairs. If you do not see your question here, do not hesitate to call us at (626) 967-5655. Our licensed, friendly team is always ready to help.
Yes. Courtesy Plumbing is fully licensed (CSLB #1016116), bonded, and insured. As a family-owned and operated business serving Covina and the San Gabriel Valley since 1970, we hold ourselves to the highest professional standards on every job we take on. Our licensed plumbers bring decades of hands-on expertise to every residential and commercial project, giving you the confidence that the work is done correctly, safely, and up to code
-> Questions about our credentials? Call us at (626) 967-5655 and we’re happy to help.
Courtesy Plumbing proudly serves Covina and the greater San Gabriel Valley, including Arcadia, Glendora, Duarte, Pasadena, Claremont, Diamond Bar, Montclair, Brea, West Covina, and surrounding communities. Whether you need a quick repair or a major installation, our team is ready to come to you.
-> Not sure if we cover your area? Give us a call and we will confirm service availability.
We handle a full range of residential and commercial plumbing installation and repair services, including faucets, toilets, garbage disposals, water heaters, pressure regulators, gas lines, and more. Whether it is a dripping faucet or a complete bathroom fixture installation, our licensed plumbers show up prepared to get the job done right the first time.
-> Ready to schedule a repair or installation? Call (626) 967-5655 or contact us online.
Yes. Our licensed plumbers are qualified to install natural gas water heaters and handle gas line work including repairs, extensions, and new connections. Gas line work requires a licensed professional to ensure proper sealing, code compliance, and safety. Attempting gas line repairs without the proper license is dangerous and illegal in California. Trust Courtesy Plumbing for any gas-related plumbing work at your home or business.
-> Call us to schedule a gas line or water heater service at (626) 967-5655.
DIY plumbing can seem like a money-saver, but improper repairs often lead to bigger and more costly problems down the line, including water damage, mold, code violations, and safety hazards. In California, certain plumbing work legally requires a licensed contractor. Hiring a licensed, bonded plumber like Courtesy Plumbing ensures the work is done correctly, warrantied, and up to code, protecting both your home and your investment.
-> Let our licensed team handle it right. Call (626) 967-5655 for fast, reliable service.
Yes. Plumbing emergencies do not keep business hours, and neither do we. Courtesy Plumbing is available 24 hours a day, 7 days a week for emergency plumbing situations throughout Covina and the San Gabriel Valley. Whether it is a burst pipe in the middle of the night or a backed-up sewer line on a weekend, our team responds quickly to minimize damage and restore your plumbing as fast as possible.
-> Plumbing emergency? Call us now at (626) 967-5655. We are available around the clock.
Common plumbing emergencies include burst or severely leaking pipes, sewage backups or overflows, gas line leaks, no water supply to your home, a water heater failure causing flooding, or a clogged drain that has rendered fixtures completely unusable. If left unaddressed, these situations can cause significant water damage, health hazards, or property loss. When in doubt, call us and we can help you determine whether your situation needs immediate attention.
-> Do not wait to find out. Call Courtesy Plumbing at (626) 967-5655. for a same-day assessment.
Hydro jetting is a professional drain and sewer cleaning method that uses a high-pressure stream of water (typically 3,000 to 8,000 PSI) to blast away grease, scale, tree root intrusion, and debris from inside your pipes. Unlike chemical drain cleaners or basic snaking, hydro jetting thoroughly cleans the entire pipe wall rather than just punching a hole through a clog. It is one of the most effective ways to restore full flow and prevent future backups.
-> Dealing with a stubborn clog or slow drains? Call Courtesy Plumbing to find out if hydro jetting is the right solution.
Hydro jetting is safe for most modern pipes when performed by a trained professional, and that is the key. Before hydro jetting, Courtesy Plumbing uses video camera inspection to assess the condition of your pipes. Severely corroded, cracked, or fragile pipes may not be good candidates for high-pressure jetting, and our team will always recommend the safest and most effective approach based on what we find.
-> Call us to schedule a camera inspection and find out if hydro jetting is right for your system.
For most homes, a professional sewer line cleaning every 18 to 24 months is a solid preventive maintenance schedule. However, homes with older clay or cast iron pipes, large trees near sewer lines, or a history of frequent backups may benefit from annual cleaning. Commercial properties with heavy use typically need more frequent service. Regular cleaning helps prevent the buildup of grease, scale, and root intrusion that causes costly emergency backups.
-> Schedule a preventive sewer cleaning with Courtesy Plumbing. Call (626) 967-5655.
Repiping means replacing all or most of the water supply pipes in your home or building, typically done when pipes have deteriorated to the point that ongoing repairs are no longer cost-effective. Signs you may need a repipe include persistent low water pressure, frequent pipe leaks, discolored or rust-colored water, pipes that are 40 or more years old (especially galvanized steel), or a diagnosis of widespread pipe corrosion. Courtesy Plumbing offers full copper and PEX repiping solutions for Covina and the San Gabriel Valley.
-> Suspect aging pipes? Call us for an honest assessment at (626) 967-5655.
We offer both copper and PEX repiping, and our team will help you choose the best option for your home, budget, and local building codes. Copper is the traditional choice and is durable, long-lasting, and highly resistant to bacteria. PEX (cross-linked polyethylene) is flexible, faster to install, freeze-resistant, and often more cost-effective. Both options are excellent long-term investments when installed by a licensed professional.
-> Not sure which material is right for your home? Call us and we will walk you through the options.
A slab leak is a leak in the water supply or drain lines that run beneath the concrete foundation of your home. Because the pipes are buried under concrete, slab leaks can go undetected for a long time while silently causing serious structural damage and mold. Warning signs include unexplained increases in your water bill, warm or wet spots on your floor, the sound of running water when no fixtures are on, or cracks in your walls or flooring. Courtesy Plumbing uses advanced leak detection equipment to locate slab leaks accurately before any work begins, minimizing disruption to your property.
-> Suspect a slab leak? Do not wait. Call Courtesy Plumbing at (626) 967-5655.
A tankless (or on-demand) water heater heats water directly as it flows through the unit. There is no storage tank holding pre-heated water. When you turn on a hot water tap, cold water travels through the heater where a gas burner or electric element heats it instantly. This means you never run out of hot water as long as demand stays within the unit’s flow rate. Courtesy Plumbing installs and services Navien tankless water heaters, one of the most efficient and reliable brands available.
-> Interested in upgrading to a tankless water heater? Call us to learn what system is right for your home.
It depends on your household’s needs. Tankless water heaters offer significant energy savings since they only heat water when needed. They also have longer lifespans (20 or more years vs. 8 to 12 for tank units) and deliver endless hot water on demand. Traditional tank heaters have a lower upfront cost and simpler installation. For most homeowners in the San Gabriel Valley who plan to stay in their home long-term, a tankless system delivers a strong return on investment. Our team can help you evaluate which option makes the most sense for your situation.
-> Call Courtesy Plumbing for a no-pressure consultation on the best water heater for your home.
Traditional tank water heaters typically last 8 to 12 years, while tankless water heaters can last 20 years or more with proper maintenance. Factors like water quality, usage volume, and regular servicing all play a role. If your water heater is more than 10 years old and showing signs of rust, leaks, inconsistent temperatures, or strange noises, it may be time for an inspection or replacement. Courtesy Plumbing can assess your current unit and recommend the best course of action.
-> Not sure if your water heater is due for replacement? Call (626) 967-5655 for an honest evaluation.
A whole-house water filtration system is installed at your home’s main water line, treating all the water that enters your property. This means every tap, shower, appliance, and fixture delivers filtered water. These systems remove contaminants like chlorine, chloramines, sediment, and other chemicals that can affect the taste, smell, and safety of your water. If you are concerned about water quality in the Covina or San Gabriel Valley area, a whole-house system is one of the most effective and convenient solutions available.
-> Call Courtesy Plumbing to find out which water filtration system is right for your home.
Halo Water Systems are whole-home water filtration and conditioning systems that require no electricity, salt, or heavy maintenance to operate, making them one of the most eco-friendly options available. Halo systems effectively remove chlorine, chloramines, sediment, and other contaminants. Their salt-free conditioning technology also prevents scale buildup in pipes and appliances, extending their lifespan. Courtesy Plumbing is an authorized Halo Water Systems dealer, handling both consultation and professional installation.
-> Ready to upgrade your water quality? Call us to schedule a Halo consultation.
Courtesy Plumbing installs, repairs, and replaces a full range of plumbing pumps, including sump pumps, sewage ejector pumps, and lift station pumps. Sump pumps protect basements and crawl spaces from flooding, while sewage ejector pumps are used in bathrooms or laundry rooms that sit below the main sewer line. If your pump is making unusual noises, running constantly, failing to activate, or if you have noticed flooding or sewage smells, it is time for a professional inspection.
-> Call Courtesy Plumbing at (626) 967-5655 for pump installation, repair, or a free assessment.
The team at Courtesy Plumbing is always happy to help. We have been Covina’s trusted local plumbing company since 1970 and we treat every customer like family. Reach out today and we will make sure you get the answers and service you deserve.
Phone: (626) 967-5655 | courtesyplumbers.com
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